🟣 Issue No. 47: Arrae

From First Purchase to Forever Fans: The Arrae Retention Formula

wellness commerce insights

$100M BRAND STORY

Bootstrapped to Backed: How Arrae Built a Cult Wellness Brand

Arrae is a wellness brand that’s redefining how we think about digestive health. Founded in 2020 by husband-and-wife duo Siff Haider and Nishant Singhal, Arrae has quickly become a go-to for anyone struggling with bloating, indigestion, and gut health. Their mission? To create high-quality, natural supplements that work fast—think under an hour—while looking chic enough to sit on your nightstand.

What sets Arrae apart is its laser focus on solving real, everyday problems with a blend of science-backed ingredients and beautiful design. Their viral Bloat Capsules have become a cult favorite, and their growth has been nothing short of explosive.

Are They Funded or Bootstrapped?

Arrae started as a bootstrapped passion project, with Siff and Nish investing their own savings to bring their vision to life. They launched with just two products Bloat and Calm and quickly gained traction through word-of-mouth and influencer buzz.

Their early success caught the attention of investors, and in 2022, they secured funding to scale their operations. Notably, they’ve kept their growth lean and strategic, focusing on building a loyal customer base before expanding their product line.

Their Origin Story

Arrae was born out of Siff’s personal health struggles. After years of battling immune system issues and a chronic cough that led to a fractured rib, she turned to holistic remedies to heal her body. Frustrated by the lack of effective, aesthetically pleasing supplements, she and Nish decided to create their own.

The couple saw a gap in the market: wellness products that were both functional and beautiful. They wanted to make supplements that people would actually want to use, not hide away in a medicine cabinet.

A pivotal moment came when they realized how common digestive issues were among their friends and family. “Every time we went to brunch or dinner, everyone was talking about how bloated they were,” Siff shared. This insight led them to develop their flagship product, Bloat, which has since become a game-changer for thousands of customers.

Core Customer Base

Arrae’s target audience is primarily women aged 25-45 who are health-conscious but also value convenience and aesthetics. These are busy professionals, moms, and wellness enthusiasts who want to feel their best without sacrificing style.

What makes Arrae’s customers so loyal? The brand’s ability to deliver on its promise: fast, effective relief from bloating and digestive discomfort. Plus, the sleek packaging and Instagram-worthy branding make it a product people are proud to display.

How Did They Grow So Sustainably?

Arrae’s growth strategy is a masterclass in bootstrapping and community building. Here’s how they did it:

  1. Product-Market Fit: They nailed it with Bloat, solving a universal problem that resonated deeply with their audience.

  2. DTC Focus: By selling directly to consumers through their website, they maintained control over their brand and customer experience.

  3. Influencer Partnerships: Early on, they leveraged micro-influencers and wellness advocates to spread the word. Their products quickly gained traction on social media, especially Instagram and TikTok.

  4. Community Engagement: Arrae built a loyal following by engaging with customers directly, whether through handwritten notes in orders or responding to DMs.

Key Milestones

  • 2020: Launched with Bloat and Calm capsules.

  • 2021: Gained viral traction on social media, with Bloat becoming a must-have for influencers and wellness enthusiasts.

  • 2022: Secured funding to scale operations and expand their product line.

  • 2023: Expanded into new categories, including heartburn relief and metabolic health supplements.

Their Influencer Marketing Mix

Arrae’s influencer strategy is a blend of authenticity and scalability. They’ve worked with a mix of macro-influencers (like Lauren Bosstick of The Skinny Confidential) and micro-influencers who genuinely love the brand.

What sets them apart is their focus on community-driven marketing. Instead of just paying for posts, they’ve built relationships with influencers who align with their mission. This approach has helped them maintain credibility and authenticity in a crowded market.

Their Marketing X-Factor

Arrae’s marketing superpower is their ability to combine science with storytelling. They don’t just sell supplements—they sell a lifestyle. Their messaging is clear, relatable, and backed by clinical trials, which builds trust with their audience.

Another standout? Their commitment to transparency. They openly share the science behind their products, making it easy for customers to understand why they work.

Takeaways for Wellness Brand Operators

  1. Solve a Universal Problem: Arrae’s success started with a product that addressed a common, everyday issue. Identify a pain point your audience faces and create a solution that’s both effective and delightful to use.

  2. Focus on Aesthetics: In the wellness space, design matters. Arrae proves that beautiful packaging can elevate a product from functional to aspirational.

  3. Leverage Community: Build a loyal following by engaging with your customers and creating a sense of belonging.

  4. Be Transparent: Share the science behind your products and be open about your mission. This builds trust and credibility with your audience.

Arrae’s story is a testament to the power of passion, persistence, and a deep understanding of your customer. For wellness brand operators, it’s a reminder that success starts with solving real problems—and doing it with style.

Did Arrae story inspire you?

P.S. Thinking about implementing some of these strategies in your own brand?
Let’s talk.

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